The DOGLOC leash and collar set features a secure locking mechanism that allows you to safely tether your dog when you need to step away for a short time. Simply wrap the leash around a secure point, clip it to your dog’s DOGLOC collar, and lock it using the provided key. This gives you peace of mind knowing your dog is secure. Please note: DOGLOC is designed to prevent opportunistic theft, but it should not be used to leave your dog unattended for long periods.

While the DOGLOC leash and collar can be used separately for regular walks, the locking feature only works when both are used together. If you prefer using a harness for walking, you can clip the DOGLOC leash to it. However, to securely tether your dog, the leash must be attached to the DOGLOC collar and locked with the provided key.

DOGLOC is designed to prevent opportunistic theft when you need to leave your dog unattended briefly, such as while running errands. However, we don’t recommend leaving your dog alone for extended periods. Always be mindful of the weather and avoid leaving your dog in the heat or without access to water.

The DOGLOC leash and collar are reinforced with a stainless steel cable that resists cutting, providing an extra layer of security against theft. The locking mechanism ensures the leash and collar cannot be removed without the key.

The DOGLOC collar comes in two adjustable sizes: small and medium. Please refer to our size guide on the product page to find the right fit for your dog.

Use a flexible tape measure to measure snugly (but not too tightly) around the widest part of your dog’s neck. Make sure two fingers can comfortably fit under the tape. Refer to our size guide for selecting the ideal collar size based on your dog's measurements.

Each DOGLOC set includes two keys. We recommend attaching one to your keychain and keeping the spare in a safe place. If both keys are lost, contact our customer service team at support@dogloc.com for help with a replacement.

We offer free shipping to the U.S. and Australia via FedEx. Shipping typically takes 6–10 business days from the dispatch date. Orders placed on weekdays are generally dispatched within 24 hours.

Yes, DOGLOC ships internationally. We offer free shipping to the U.S. and Australia via FedEx, while shipping costs and delivery times for other countries will be calculated at checkout.

We offer a 90-day return policy for unused and undamaged products in their original packaging. If you're not satisfied with your DOGLOC, contact our customer service team at support@dogloc.com to initiate a return.

Yes, DOGLOC products come with a one-year warranty covering manufacturing defects and locking mechanism issues. Regular wear and tear on leather and metal parts is not covered. To register your DOGLOC, scan the QR code on the back of the collar's name tag and follow the prompts. For assistance, contact us at support@dogloc.com.

Yes, we offer exchanges within 90 days of purchase for products in their original, unused condition. If you need a different size, contact us at support@dogloc.com to arrange an exchange.

To maintain your DOGLOC, regularly wipe the leather with a damp cloth and allow it to air dry. Avoid submerging the product in water. Clean metal parts with a soft cloth to remove dirt or discoloration. The stainless steel cable inside the leash and collar ensures security, even if the leather is torn.

To activate the DOGLOC QR name tag, scan the unique code on the back and follow the on-screen instructions to register your contact information. This will help others reach you if your dog gets lost.

Yes, you can clip the DOGLOC leash to a harness for regular walks. However, to securely tether your dog, the leash must be attached to the DOGLOC collar and locked with the provided key. For the flexibility to securely tether your dog at any time, we recommend that your dog wears both the DOGLOC collar and their harness during walks.